Bose QuietComfort Ultra Earbuds - Refurbished

The controls on the left and right earbud surfaces are the same, and they include:

• Swipe up or down for volume control

• Tap once to play or pause content

• Tap twice in quick succession to skip forward

• Tap three times in quick succession to skip back

• Press and hold the earbud surface to access a Shortcut. The default Shortcut function on both buds is to toggle back and forth between Quiet Mode (full noise cancelling) and Aware Mode (hear outside sound). You can add additional noise cancelling modes at sound levels between Quiet and Aware using the Bose App. The Shortcut on one or both earbuds can also be customized in the Bose App to access a mobile device’s built-in voice assistant

• Tap once to accept an incoming call

• Tap twice in quick succession to end a call, or decline an incoming call

There are two lights: an Earbud status light inside the case between the earbuds, and a Charging Case status light on the outside of the case. Earbud status light (inner):

• Slowly blinks blue – Ready to connect

• Solid blue (5 seconds) – Connected

• Blinks white 2 times – Device list cleared

• Solid white (5 seconds) – Earbuds are fully charged

• Solid amber (5 seconds) – Earbuds are charging

• Blinks white 2 times – Reboot complete

• Blinks white 3 times, repeated – Updating earbud software

• Blinks amber and white – Error, contact Bose customer service

Charging Case status light (outer):

• Solid white – Case is fully charged (100%) and plugged in

• Solid white (5 seconds) – Case is charged (34% to 99%)

• Solid amber (5 seconds) – Case has low charge, less than one full earbud charge remaining (10% to 33%)

• Blinks amber 2 times – Case needs to charge (Less than 10%)

• Solid amber – Case is charging

• Blinks white 3 times, repeated – Updating case software

• Blinks amber and white – Error, contact Bose customer service

Yes. The Ultra Earbuds have the Bluetooth multipoint feature allowing them to connect to two source devices at the same time. This is a recent update as of July 2024, so be sure to set up your earbuds with the Bose app to receive software updates.

Snapdragon Sound refers to an audio and software processing infrastructure developed by Qualcomm, focusing on robust and low latency Bluetooth connectivity and leveraging the aptX Adaptive codec. AptX Adaptive will “adapt” the audio quality seamlessly and continuously based on the strength back to the source’s device to maintain a good wireless connection and avoid audio dropouts. This means that for a great wireless connection, you can get the highest possible audio quality up to and including “lossless” audio. The normal sampling rate applicable in your Bose QuietComfort Ultra Earbuds is 44.1 kHz and will adapt up to 48.1 kHz when “high resolution” listening. The codec also has a low latency mode, aka “Gaming Mode.” Just as with audio quality, the codec will “adapt” to achieve the best (lowest) latency possible given the current wireless conditions.

Snapdragon Sound is applicable only to Android users with Snapdragon Sound Certified devices.